Shipping Faq
When will my order ship?
Once you place your order and your payment is verified, we strive to get it on its way to you as swiftly as possible. If you complete your transaction before 3 PM Central Time, we guarantee that your order will be shipped out the very same day M-F.
Can I track my order?
Yes, once your order is placed, you’ll receive a tracking number, via email. Please refer to the tracking tab on the website to get real time updates.
How long will it take to receive my order?
Our FREE shipping will take 2-5 business days for delivery in the United States.
Most international orders arrive within 5-7 business days after ordering. Delivery times vary depending on your country of residence.
I need to change or cancel something on my order. How can I do that?
If you find yourself needing to change something—like your shipping address—please CONTACT US at sales@titantough.shop without delay. Our team is here to assist you!
However, once your order has been shipped, we unfortunately cannot accommodate any adjustments or cancellations. To ensure a smooth transaction, please act quickly; we cannot guarantee that we’ll be able to implement any order cancellations or updates once the order is placed. Your satisfaction is important to us, and we want to make sure you receive what you need! Thank you for your understanding.
What if the item I received is defective, incorrect, damaged, or missing?
We're Here to Help!
If you happen to receive any merchandise that is defective, incorrect, damaged, or missing, please reach out to us within three days of receiving your order. To make the process as seamless as possible, kindly include your order number along with clear photographs of the affected item(s) and any other relevant details.
Rest assured, our dedicated team is ready to assist you and will work tirelessly to resolve your issue promptly. Thank you for giving us the opportunity to make this right!